Wacom Bamboo Pen & Touch, Windows 7 x64, GIMP 2.6.10

[1983]

Hi

I'm trying to get my new Wacom Bamboo Pen & Touch working with GIMP (2.6.10) under Windows 7 x64, but GIMP doesn't pick up the tablet as an extended input device, so the pen just works as a mouse i.e no pressure sensitivity.

I've tried:
- Reinstalling GIMP for Windows (tried both x64 and standard version)
- Updating DirectX
- Adding "DirectX DirectInput" to 'Active Controllers' in GIMP preferences
- Reinstalling the tablet drivers
- Installing the tablet in a different USB port
- Having the stylus active on the tablet surface as GIMP loads

Nothing seems to work. If I open GIMP and go to Edit --> Preferences -> Input Devices
and click the 'Configure Extended Input Devices...' button, I just get a message saying 'No Extended Input Devices'

Can anyone help me please?

[ofnuts]

I had the same problem with my Bamboo One and solved it by running once the Pen Tablet Preference File Utility (or the Pen Tablet Properties, I don't remember which). It seems Gimp looks for the file created then to determine if a tablet is available.

I think (but we are entering voodoo territory here) that using the tablet once under Windows before starting Gimp also helps sometimes.

[mikesgames]

I made my graphics tablet work by activating.deactivating things in its control panel

[1983]

No luck so far

[Wraith]

I was thinking about getting one of those, I hope you can get it working.
I'm afraid I might have the same problem.

[1983]

(Sep 20, 2010 04:05)Wraith Wrote:  I was thinking about getting one of those, I hope you can get it working.
I'm afraid I might have the same problem.

I wouldn't be too discouraged. The tablet works with every other piece of software I've tried and once you've got used to the touch capabilities, you'll probably not use you're mouse again. I've disconnected mine.

[ofnuts]

(Sep 21, 2010 15:12)1983 Wrote:  

(Sep 20, 2010 04:05)Wraith Wrote:  I was thinking about getting one of those, I hope you can get it working.
I'm afraid I might have the same problem.

I wouldn't be too discouraged. The tablet works with every other piece of software I've tried and once you've got used to the touch capabilities, you'll probably not use you're mouse again. I've disconnected mine.

Same here. The Wacom are by far the most used tablets, all software that has use for a tablet will support them. Remotely diagnosing installation problem isn't too easy however. Does the tablet work correctly (ie, as far as pressure sensitive...) with other tablet-aware software (such as the one one the tablet CD?).

Did you reboot since you installed? My taks manager shows three tablet-related processes, even without a tabled connected:

- pen_tablet.exe (SYSTEM) (around 1.400K)
- pen_tablet.exe (again) (SYSTEM)(around 12.000K)
- pen_tabletUser.exe (my id) (2.400K)

[1983]

(Sep 21, 2010 19:35)ofnuts Wrote:  

(Sep 21, 2010 15:12)1983 Wrote:  

(Sep 20, 2010 04:05)Wraith Wrote:  I was thinking about getting one of those, I hope you can get it working.
I'm afraid I might have the same problem.

I wouldn't be too discouraged. The tablet works with every other piece of software I've tried and once you've got used to the touch capabilities, you'll probably not use you're mouse again. I've disconnected mine.

Same here. The Wacom are by far the most used tablets, all software that has use for a tablet will support them. Remotely diagnosing installation problem isn't too easy however. Does the tablet work correctly (ie, as far as pressure sensitive...) with other tablet-aware software (such as the one one the tablet CD?).

Did you reboot since you installed? My taks manager shows three tablet-related processes, even without a tabled connected:

- pen_tablet.exe (SYSTEM) (around 1.400K)
- pen_tablet.exe (again) (SYSTEM)(around 12.000K)
- pen_tabletUser.exe (my id) (2.400K)

Yep, I've rebooted any number of times without any improvement. The tablet, including full pen pressure sensitivity, is working perfectly in all other applications including Photoshop.

I can also see all 3 processes you mention in the Task Manager.

I haven't tried the tablet with any other GTK applications, I wonder it that could have something to do with it?

[ofnuts]

Come to think of it, in my C:\Documents and Settings\[my id]\.gimp-2.6\devicerc, I have got

# GIMP devicerc

(GimpDeviceInfo "Core Pointer"
(tool "gimp-paintbrush-tool")
(paint-info "gimp-paintbrush")
(brush "Circle (19)")
(pattern "Pine")
(gradient "FG to BG (RGB)")
(mode screen)
(axes 2 x y)
(keys 0))
(GimpDeviceInfo "WACOM Tablet Pressure Stylus"
(tool "gimp-paintbrush-tool")
(paint-info "gimp-paintbrush")
(brush "Circle (11)")
(pattern "Pine")
(gradient "FG to BG (RGB)")
(mode screen)
(axes 3 x y pressure)
(keys 0))
(GimpDeviceInfo "WACOM Tablet Eraser "
(tool "gimp-paintbrush-tool")
(paint-info "gimp-paintbrush")
(brush "Circle (11)")
(pattern "Pine")
(gradient "FG to BG (RGB)")
(mode screen)
(axes 3 x y pressure)
(keys 0))

# end of devicerc

Have you got something similar? and did you install/reinstall Gimp after installing the tablet?

[1983]

(Sep 22, 2010 00:34)ofnuts Wrote:  Come to think of it, in my C:\Documents and Settings\[my id]\.gimp-2.6\devicerc, I have got

# GIMP devicerc

(GimpDeviceInfo "Core Pointer"
(tool "gimp-paintbrush-tool")
(paint-info "gimp-paintbrush")
(brush "Circle (19)")
(pattern "Pine")
(gradient "FG to BG (RGB)")
(mode screen)
(axes 2 x y)
(keys 0))
(GimpDeviceInfo "WACOM Tablet Pressure Stylus"
(tool "gimp-paintbrush-tool")
(paint-info "gimp-paintbrush")
(brush "Circle (11)")
(pattern "Pine")
(gradient "FG to BG (RGB)")
(mode screen)
(axes 3 x y pressure)
(keys 0))
(GimpDeviceInfo "WACOM Tablet Eraser "
(tool "gimp-paintbrush-tool")
(paint-info "gimp-paintbrush")
(brush "Circle (11)")
(pattern "Pine")
(gradient "FG to BG (RGB)")
(mode screen)
(axes 3 x y pressure)
(keys 0))

# end of devicerc

Have you got something similar? and did you install/reinstall Gimp after installing the tablet?

In Windows 7, the folder C:\Users\[MY-ID]\.gimp-2.6 didn't have a devicerc. I created one and copied and pasted in the information you posted, then I opened GIMP again, unfortunately it hasn't had any affect. Thanks for trying, though.

[ofnuts]

A missing file doesn't look normal. Here is my full .gimp-2.6 directory contents. Missing anything else?

27/08/2010 08:25 <DIR> brushes
21/09/2010 21:28 739 colorrc
21/09/2010 21:28 2,013 controllerrc
27/08/2010 08:16 <DIR> curves
27/08/2010 08:24 763 devicerc
21/09/2010 21:28 57 dockrc
27/08/2010 08:16 <DIR> environ
27/08/2010 08:16 <DIR> fonts
27/08/2010 08:16 <DIR> fractalexplorer
27/08/2010 08:16 <DIR> gfig
27/08/2010 08:16 <DIR> gflare
19/09/2010 22:38 451 gimprc
27/08/2010 08:16 <DIR> gimpressionist
30/08/2010 18:52 <DIR> gradients
27/08/2010 08:16 616 gtkrc
27/08/2010 08:16 <DIR> interpreters
27/08/2010 08:16 <DIR> levels
21/09/2010 21:28 76,906 menurc
27/08/2010 08:16 <DIR> modules
30/08/2010 18:52 <DIR> palettes
21/09/2010 21:28 257 parasiterc
27/08/2010 08:16 <DIR> patterns
18/09/2010 21:13 <DIR> plug-ins
21/09/2010 21:21 267,550 pluginrc
27/08/2010 08:16 2,542 print-settings
21/09/2010 21:26 62 profilerc
02/09/2010 13:51 <DIR> scripts
21/09/2010 21:28 3,447 sessionrc
21/09/2010 21:28 4,817 templaterc
27/08/2010 08:16 <DIR> templates
21/09/2010 21:22 383 themerc
27/08/2010 08:16 <DIR> themes
27/08/2010 08:16 <DIR> tmp
20/09/2010 16:49 <DIR> tool-options
21/09/2010 21:28 3,920 toolrc
21/09/2010 21:28 1,178 unitrc

[olbj]

Hi!

I added DirectX DirectInput as active controller in the input controllers section of input devices. After a restart Gimp was able to recognize my Wacom-device.

Regards Olle

[ofnuts]

Good... so that a specific thing to do in Windows7

[AvanOsch]

(Dec 20, 2010 13:09)ofnuts Wrote:  Good... so that a specific thing to do in Windows7

Nope...
I'm on Win XP, having the same problem...
Not solved yet...

[AvanOsch]

I've tried all the stuff discussed in this thread, and also some other stuff I found on the web, however I still can not get my Wacom recognized by the GIMP.

I also did NOT have the file "devicerc" in my installation, so added that too, without any result...

I remember having similar problems with my previous Bamboo, however that was solved quite easily.
I've been at this for about 6 hours now, without ANY improvements...

Any help and ideas are greatly appreciated!

[EDIT]
I just emailed Wacom about this too.
Searching the web, it's obvious a lot of people are having problems with Wacom tablets and the GIMP and/or InkScape (which is also a GTK-on-Windows program)