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Gimp not responding and killing my system

Mar 5, 2014, 05:52
Post: #1
Gimp not responding and killing my system
OS: Windows 7 64bit
Gimp Version: Gimp 2.8.10

I went to start up Gimp and it froze at loading fonts (note this was not my first time using Gimp, it was working fine a week before). I have tried deleting the font cache, erasing my user profile and reinstalling the program. Every time it still freezes at loading fonts and then killing my computer. I can't end the process in the task manager so the only way to end it is a hard reboot of the system. Anyone have this problem and possibly a solution.
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Mar 5, 2014, 13:52
Post: #2
RE: Gimp not responding and killing my system
(Mar 5, 2014 08:02)ofnuts Wrote:  Known problem when starting Gimp for the first time, especially of you have many fonts installed. Give it time (20-30minutes). After that if should be fine.
Thing is that it wasn't the first time I started Gimp up, I had been using it for a while, it just up and stopped working. After the reinstall I gave it a good hour to create it's font cache but it just froze. The program stops changing the amount of memory use in the task manager.
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Mar 5, 2014, 19:30
Post: #3
RE: Gimp not responding and killing my system
(Mar 5, 2014 17:51)ofnuts Wrote:  Did you erase/rename your Gimp profile?

Yes,I deleted my Gimp profile right before reinstalling Gimp.
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Mar 6, 2014, 06:06
Post: #4
RE: Gimp not responding and killing my system
(Mar 5, 2014 05:52)wrathfuldeath Wrote:  OS: Windows 7 64bit
Gimp Version: Gimp 2.8.10

... I have tried deleting the font cache...

I hope that wasn't your system font cache folder, this could cause some errors O_O

@wrathfuldeath

Please try this diagnostic test:

Before starting up Gimp,
Re order the CPU % (usage) column by clicking on the title of it in the process tab in Task manager, then start up Gimp.
Looks like
Name....Status....CPU....Memory...Disk...Network

Some processes will fluctuate to the top of the list,

what are the processes using your CPU before & during Gimp startup to the point it freezes on "loading fonts." ?

"In order to succeed, your desire for success should be greater than fear of failure." BC
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Mar 6, 2014, 23:37
Post: #5
RE: Gimp not responding and killing my system
(Mar 6, 2014 06:06)iForStyle007 Wrote:  Please try this diagnostic test:

Before starting up Gimp,
Re order the CPU % (usage) column by clicking on the title of it in the process tab in Task manager, then start up Gimp.
Looks like
Name....Status....CPU....Memory...Disk...Network

Some processes will fluctuate to the top of the list,

what are the processes using your CPU before & during Gimp startup to the point it freezes on "loading fonts." ?

Before starting Gimp, the system idol process is at the top of the list. Second on the list fluctuates between Chrome and Comodo Security.
When starting Gimp to the point where it freezes, Gimp is about 10th or so on the list. The top items are still Chrome and Comodo.

Also, Chrome is using about 338,400k of memory, Comodo is at about 7000k. Gimp freezes at 30,372k.
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Mar 7, 2014, 01:52
Post: #6
RE: Gimp not responding and killing my system
(Mar 7, 2014 00:05)ofnuts Wrote:  Start by disabling Comodo and see if it fixes things. This software is know to interfere badly with Gimp.

Disabling Comodo didn't do anything in this case. It bounced between 0 and 20% cpu use and was at 31,344k memory use when it froze my system.
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Mar 7, 2014, 02:04
Post: #7
RE: Gimp not responding and killing my system
Thankyou, this kinda narrows it down a bit, maybe you're running out of either memory or available ram. If you run out of ram, the computer has to write the extra to the hard drive causing disk thrashing, a slower data speed than if the data is stored to RAM.

One more quick check
In task manager how much ram do you have before & after running Gimp?
(In task manager, click the "Performance" tab)

Also, you mentioned Chrome was the 10th on the list, what are the other 9 processes(including comodo???)

& Last, do you have any browser extensions installed? If you have a few, try disabling them if you don't use them often, this will free up more memory.
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Mar 7, 2014, 03:56
Post: #8
RE: Gimp not responding and killing my system
(Mar 7, 2014 02:04)iForStyle007 Wrote:  Thankyou, this kinda narrows it down a bit, maybe you're running out of either memory or available ram. If you run out of ram, the computer has to write the extra to the hard drive causing disk thrashing, a slower data speed than if the data is stored to RAM.

One more quick check
In task manager how much ram do you have before & after running Gimp?
(In task manager, click the "Performance" tab)

Also, you mentioned Chrome was the 10th on the list, what are the other 9 processes(including comodo???)

& Last, do you have any browser extensions installed? If you have a few, try disabling them if you don't use them often, this will free up more memory.

Total ram available is 6091 MB
Before I have 2553 MB free, after the freeze I have 2197 free

The top items on the manager during the freeze is Gimp, Comodo, Task Manager, Java Update Scheduler, HP On Screen Display, Notepad++, DeskSave, Control Center, and Launchy. As a note, Chrome wasn't running when I looked at all of this.
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Mar 7, 2014, 05:01
Post: #9
RE: Gimp not responding and killing my system
K, you sure aren't short of RAM Smile 6gb total with 2gb+ free nice, could be a program conflict or font reading issue.

Try ending the "Java update scheduler" or disabling the service. I also noticed the program notepad++ is running, save & close that too.

You want to run less apps to ensure no conflicts, it also maybe a font issue entirely.

I did some more reading into it & found a thread on gimp registry where they suggested deleting some corrupt fonts.

See if you have any of these fonts,

scroll to the section " Solution 3: Remove fonts."
http://helpx.adobe.com/photoshop/kb/trou...p-cs5.html

The below link was the thread I found the font solution in & this post might also work, feel free to browse the below link for the other solutions
http://registry.gimp.org/comment/17674#comment-17674
.
============
*** If the above doesn't work, if you can try a system restore point, then uninstall your current Gimp if its still there after the restore and install the partha version of Gimp.
downloads on the left side "windows 64-bit"
http://www.partha.com/

Best wishes that one of these things will work ^_^ !
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