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GIMP dialogs non-responsive

Nov 16, 2013, 03:38
Post: #1
GIMP dialogs non-responsive
I've been using GIMP w/o problems for several years, until I got a new computer a couple of months ago.

I'm running windows8-64 on 2.6Ghz i5 system--my first 64-bit OS--and GIMP 2.8.8.

The "buttons" in dialog boxes become non-responsive. For example: with a file open (any file), I choose the adjust color level dialog; click on the "Auto" button (works fine); click on the "Reset" or any other button, and nothing happens. The buttons changes to show it was selected (change of color, dotted border), but nothing happens.

I can use the space-bar to activate the button after selecting it, or use keyboard shortcuts, but the buttons become dead.

I've tried different versions of gimp: 64-bit, 32-bit, regular install, stand-alone install, etc.

Any suggestions would be greatly appreciated.

Thanks,
m
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Nov 16, 2013, 05:49
Post: #2
RE: GIMP dialogs non-responsive
(Nov 16, 2013 03:38)max221 Wrote:  I've been using GIMP w/o problems for several years, until I got a new computer a couple of months ago.

I'm running windows8-64 on 2.6Ghz i5 system--my first 64-bit OS--and GIMP 2.8.8.

The "buttons" in dialog boxes become non-responsive. For example: with a file open (any file), I choose the adjust color level dialog; click on the "Auto" button (works fine); click on the "Reset" or any other button, and nothing happens. The buttons changes to show it was selected (change of color, dotted border), but nothing happens.

I can use the space-bar to activate the button after selecting it, or use keyboard shortcuts, but the buttons become dead.

I've tried different versions of gimp: 64-bit, 32-bit, regular install, stand-alone install, etc.

Any suggestions would be greatly appreciated.


Thanks,
m


On the top of my head, it looks like some other program/background process is eating up your resources (or RAM)

How much ram do you have?

Also, check your metro apps if they are open, hover your mouse at the top left of the screen, right-click & "close" any app except "desktop"

Next check your processes:

- Right-click taskbar, click "Task Manager" & click "more details" if the processes aren't shown.

-Scroll down the list & look at the CPU % column and DISK % column

Which programs are using up the most while gimp is open.

DONT CLOSE ANY, just look & report back.

"In order to succeed, your desire for success should be greater than fear of failure." BC
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Nov 16, 2013, 19:14
Post: #3
RE: GIMP dialogs non-responsive
(Nov 16, 2013 10:29)ofnuts Wrote:  
(Nov 16, 2013 03:38)max221 Wrote:  I've been using GIMP w/o problems for several years, until I got a new computer a couple of months ago.

I'm running windows8-64 on 2.6Ghz i5 system--my first 64-bit OS--and GIMP 2.8.8.

The "buttons" in dialog boxes become non-responsive. For example: with a file open (any file), I choose the adjust color level dialog; click on the "Auto" button (works fine); click on the "Reset" or any other button, and nothing happens. The buttons changes to show it was selected (change of color, dotted border), but nothing happens.

I can use the space-bar to activate the button after selecting it, or use keyboard shortcuts, but the buttons become dead.

I've tried different versions of gimp: 64-bit, 32-bit, regular install, stand-alone install, etc.

Any suggestions would be greatly appreciated.

Thanks,
m

Strange. Have you installed another Linux-originated application such as Inkscape (it could be a library conflict...)?

From a command-prompt, or by changing the parameters in the short-cut(*)) start Gimp with the "--verbose" option. This will create an additional terminal window where you will get messages. Any messages in that windows when the dialogs are unresponsive?

(*) Right-click icon, "Properties" -> "Shortcut" tab -> "Target" field, just add " --verbose" (with a space) at the end.

I feel distinctly like an idiot. Accustomed as I am to have other programs running while using gimp (usually firefox and/or outlook), it never occurred to me to try gimp with those shut down. Sigh.

With neither of those running, the problem is gone; with either one running and gimp the problem remains. Obviously it's memory--I only have 4GB--I shall order more on Monday.

I did run gimp with command prompt verbose, and it showed nothing irregular.

Of interest, however, is the task manager information:

With gimp, firefox, and outlook running, my CPU was at 2%, memory 57%, disk use 0-2%.
With only gimp running and a small file open, my CPU was at 1-2%, memory 47%, disk use 1-2%.

So the solution is clear, but I'm not sure how the task manager supports the result.

Thanks for your help!
m
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Nov 17, 2013, 17:01
Post: #4
RE: GIMP dialogs non-responsive
(Nov 16, 2013 20:33)ofnuts Wrote:  No, it's not a problem of memory, I used to run Gimp in a PC with 2GB, and it used to be common to run Gimp in under 512M in the early days.... Current Gimp will happily run in 4GB for most purposes.

It would suspect an interaction with some other app (but I don't think its an app like Outlook or FF, it would be more likely to be a keyboard or mouse profiler...).

47% of memory also includes the whole of Windows... Your Gimp is should be using a couple hundred megabytes at startup (like Outlook & Firefox).

Well... I did try it a couple of times with the same results. So, if it's not memory than firefox or outlook must be calling another program that's interfering. I didn't check to see if plugin container was running, but I can't think of anything else that would be activated/deactivated when either of those is closed.
m
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