Error on loading GIMP

[jmhsarmiento]

hi there,
i've download the latest version of GIMP but when i launch the program an error message pops up "error #0xc000007b. can you please help me solve the problem! thanks....

[ofnuts]

Is it Gimp that crashes or the installation program? Did you check it was correclty downloaded (md5sum)? What operating system are you using? Which version of Gimp did you download? from which site?

[jmhsarmiento]

(Feb 16, 2011 22:16)ofnuts Wrote:  Is it Gimp that crashes or the installation program? Did you check it was correclty downloaded (md5sum)? What operating system are you using? Which version of Gimp did you download? from which site?

it was downloaded successfully... i download GIMP 2.6.11 the latest they have i think... but when i launch it it gives me an error message... i'm using XP right now! :-)

[ofnuts]

Did you try to reinstall?

[jmhsarmiento]

Yes I did but still the same... does my .NET Framework affecting it? do you think? by the way thanks for responding to my post....

[ofnuts]

No, GIMP has no dependency on .NET as far as I know...

Start Gimp from a command prompt with a --verbose parameter, and see if it says something before dying. This could be a plugin acting up.

[jmhsarmiento]

(Feb 17, 2011 21:32)ofnuts Wrote:  No, GIMP has no dependency on .NET as far as I know...

Start Gimp from a command prompt with a --verbose parameter, and see if it says something before dying. This could be a plugin acting up.

Can you please show me how to do that i'm not a computer geek like you, i know some but not all... Please? Thanks

[ofnuts]

What version of Windows are you running? XP? Vista? Seven?

[jmhsarmiento]

Windows XP...

[jmhsarmiento]

Does my Symantec Endpoint affecting it? bcoz they are some software doesn't work on my desktop...

[ofnuts]

(Feb 18, 2011 18:42)jmhsarmiento Wrote:  Windows XP...

1) Locate where the gimp executable is on your system: if using the default location, something like:
c:\Program Files\Gimp-2.0\bin\gimp-2.6.exe
you will also find
c:\Program Files\Gimp-2.0\bin\gimp-console-2.6.exe

2) In the startup menu: All Programs/Accessories/Command prompt
that will produce a window with a prompt:

c:\Documents and Settings\{your id}

3) Try two things:
"c:\Program Files\Gimp-2.0\bin\gimp-2.6.exe" --verbose
(where "c:\Program Files\Gimp-2.0\bin\gimp-2.6.exe" is where you found the executable (and to put in in double quotes!)). This will open a window with more messages telling you what Gimp is doing during its initialization process. With some luck this window will stay around when Gimp crashes and you can report the last messages here. If you can't read the messages, try:

"c:\Program Files\Gimp-2.0\bin\gimp-console-2.6.exe" --verbose
this mode is used to execute Gimp in batch mode, so don't expect a Gimp window to show up, the messages will appear in the windows where you entered the command.
Use Ctrl-C to quit Gimp if it doesn't crash all by itself.

In both cases you'll find command to select and copy text from these windows if you click on the window icon at the left of the title bar.

Symantec Endpoint Protection has a lot going against it but I don't think it's the culprit here.

All the above isn't geekery, it's in the power of a moderately informed Windows user, so at worse you can find someone to help you do it.

[Willy]

Possible Simple Fix:
Is your XP fully up to date also? You have to have Service Pack 2 for it to work too

[jmhsarmiento]

hi ofnuts,
I've tried everything to told me and still not working but i tried to download GIMP 2.6 to a different desktop actually it's my personal desktop bamm and it's working so smooth. No wonder what's going on anyway thanks.. till next time!

[jmhsarmiento]

@willy: I've got everything updated.....

[Willy]

Yeah, I always look for simple solutions to things =p, it works Half the time it seems =p, hope everything works out for ya mate