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Cannot Open User Manual both local computer and online

May 1, 2012, 03:27 (This post was last modified: May 1, 2012 03:30 by words44.)
Post: #1
Cannot Open User Manual both local computer and online
Still having this problem when accessing the user manual (local copy on computer), notepad opens up displaying html code of the user manual as listed above posting.

I went into SAFE mode to see what would happen and the same action resulted. I went into SAFE mode because all security programs would be off.

When I change the setting to use the user manual online this is the error message. ( My Outpost Security Suite 7.1 Free is ON.)

Execution error for procedure 'plug-in-web-browser':
Failed to open 'http://docs.gimp.org': The operating system denied access to the specified file.

Execution error for 'User Manual Web Site':
Error: Procedure execution of plug-in-web-browser failed: Failed to open 'http://docs.gimp.org': The operating system denied access to the specified file.

I apologize for posting again. The other posting was miscategorized under "Missing Plugins" Thread Subject.

I went to see what the default browser but it only shows "Reg_SZ" in the
HKEY_CLASSES_ROOT\http\shell\open\command. I want to verify what my default browser is. Isn't that what GIMP will use as the browser?
Why does GIMP use the NotePad program to display the user manual when I have the preferences set to local access (on my computer)? The name of the NotePad file is "gimp-concepts-usage"

Any assistance will be great.



Thanks.
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May 1, 2012, 08:16 (This post was last modified: May 1, 2012 08:21 by rich2005.)
Post: #2
RE: Cannot Open User Manual both local computer and online
Quote:When I change the setting to use the user manual online this is the error message. ( My Outpost Security Suite 7.1 Free is ON.)
Execution error for procedure 'plug-in-web-browser':
Failed to open 'http://docs.gimp.org': The operating system denied access to the specified file.
Execution error for 'User Manual Web Site':
Error: Procedure execution of plug-in-web-browser failed: Failed to open 'http://docs.gimp.org': The operating system denied access to the specified file.

I would say you need to set up your firewall. maybe see
http://www.agnitum.com/support/kb/articl...06&lang=en


Quote:I want to verify what my default browser is. Isn't that what GIMP will use as the browser?

There are a couple of settings that come into play
In your global (large and commented) gimprc file there is an option to set a web-browser. Default is that it is unset. In your local .gimp-2.6\gimprc file the setting (help-browser web-browser) is the whatever the system is using.

Quote:Why does GIMP use the NotePad program to display the user manual when I have the preferences set to local access (on my computer)? The name of the NotePad file is "gimp-concepts-usage"

It should not. You need to check on your file associations and make sure that .htm/.html uses your web browser.

Otherwise what can you try? This comes up from time to time and is difficult to reproduce. Might be an effect of installing/trying-out different web browsers.

This is from a thread on another forum http://tinyurl.com/cw8lajw for a locally installed help.

You could try starting help maually, just to prove that it it works or not, as the case may be. The second image in this screen shot points to the index.html file in Gimp help that should start it. http://i.imgur.com/ZCDrt.jpg right click on the file and select your web browser. Edit: looking back at this, if you are using Win7 check on your "protected mode" setting.

At the time I could not find a solution, other than a manual link to the help file, perhaps others have a better idea. My advice, first get your firewall sorted.

** https://www.gimp-forum.net/ now answering questions**
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May 2, 2012, 00:12
Post: #3
RE: Cannot Open User Manual both local computer and online
I went to Outpost Security Suite Free 7.1.1 and
made sure GIMP program was set to "Allow all Activity for this Program"

I also discovered I had two versions of Mozilla Firefox and uninstalled
an older version and kept the newer version.

Good news: I was able to open the GIMP help user manual "manually"
by following the second picture in the screen shot that Rich2005 sent above and
it used FX to open it. But Wordpad still opens the User Manual when I go to Help=>User Manual inside GIMP. I think I'll try setting IE to the default program and see what happens.

Well, that was interesting. I can now access the help program resident
on my computer by going through the help menu and IE opens the
user manual SUCCESSFULLY!!!

Let's close this thread and big thanks to Rich2005 who generously answered
question after question.

I'm going to uninstall FX completely and reinstall a newer version to see
if FX can be made the default browser. If now, I'm stuck with IE.
I could also set the default browser to Google Chrome since I think
it's the best browser for me!!

Again Big Thanks!!!
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May 2, 2012, 02:05
Post: #4
RE: Cannot Open User Manual both local computer and online
I uninstalled FX completely (version 3.6.28) and installed the newest version FX 12.
And made FX my default browser and now GIMP successfully uses FX to open the
user manual resident on my local computer.

Thanks for your help Rich2005!!
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